Onishiya Suishoen

Gorgeous, larger ryokan-style hotel with very attentive staff. Room features, mini-bar, foot heater, bicycle loan, etc were excellent, as was the shuttle bus service. Lounge with view of koi pond garden, complete with nighttime kabuki projections, was relaxing and chill, with free self-serve coffee and tea available 24/7, a bit rare in Japan. Didn’t have time to check out the remaining amenities, but the hotel onsen and dining room are most likely excellent. The hotel-supplied yukata, jacket & wooden clogs have you ready for the mystic onsen, pass to all 7 onsen is included.

The staff went out of their way to make our stay comfortable and we're always happy to help with any requests. The facilities were clean and well looked after and it was so enjoyable to spend time in the lounge and the onsen. The lobby and outdoor onsen baths were beautiful. The meals were wonderful and kept us full enough so we could just snack our way through the town as we explored. We are able to rent a yukata for a very reasonable price from the ryokan and the staff were happy to help us out to put it on. The ryokan is a small distance away from the central area but they were happy to help us arrange transportation to where we needed to go (no charge). They have a shuttle service that we could call to get a pick up from using LINE which we found very convenient for our post dinner walks.

We had a wonderful stay at Onishiya Suishoen and highly recommend it to anyone visiting the area. The ryokan itself is beautiful, with a peaceful Japanese garden at its center that adds to the relaxing atmosphere. The onsen is equally stunning — the perfect place to unwind. The food was truly exceptional. We enjoyed a full-course crab dinner that was absolutely delicious and left us completely satisfied. Every dish was beautifully prepared and bursting with flavor. Above all, the staff made our stay unforgettable. Everyone was warm and welcoming, and we’d especially like to thank Cathelyn for guiding us and spending time chatting with us — it made us feel right at home. A convenient bonus is the free shuttle bus service to and from the ryokan, available until 10pm every day, which made getting around so easy. Overall, Onishiya Suishoen was a perfect experience, and we can’t wait to return!

Our stay was absolutely wonderful! Of all my travels through Japan this was one of my top 3 accommodations- if not the best. We felt very welcome in every regard and the food was absolutely wonderful- so many fresh, sesional and regional delights! The bathing facilities of the house were also great, so even on the eveings where we didn't feel like going into town again we were able enjoy the water (+ the foot massage machine in the reading corner).

They provided electric bikes for our early arrival so we can explore while we wait for check in. Once checked in, we were provided yukatas free of charge and onsen bath pass for visiting the other bath houses free of charge. The room is extremely spacious and comes with lots of amenities, including free beer. There is also a lounge with free popsicles, azuki snacks, water and tea along with massage chairs. It was our first time sleeping in a futon, and it was surprisingly very comfortable. The in house onsen was honestly the best onsen we experienced on the whole trip. They have three lovely baths (indoor, outdoor and cold bath) as well as a sauna. The space is meticulously clean and well maintained. Also, the food is insanely good and there’s plenty of it. Dinner included multiple courses and breakfast was quite filling, especially for a long train ride. There is also a free shuttle that will take you from the ryokan to other bathhouses and back. The staff are extremely friendly and helpful. Honestly, I am looking forward to coming back and this was definitely a highlight in my three week vacation to Japan. Highly recommend staying two nights at least to full enjoy Kinosaki and this lovely ryokan.