Onishiya Suishoen

1. They have a free car park space onsite. 2. They provide free shuttle bus that runs from 4 pm to 10pm to take guests/pick up to/from the town centre where all the public onsens and shops located. 3. The hotel has its own private onsen. After trying both the hotel's and one of the public onsens, I like the hotel's onsen better as it was not crowded as the public one. 4. The breakfast they served was good. We quite enjoyed it. 5. Friendly staff 6. Lovely Ryokan

Gorgeous, larger ryokan-style hotel with very attentive staff. Room features, mini-bar, foot heater, bicycle loan, etc were excellent, as was the shuttle bus service. Lounge with view of koi pond garden, complete with nighttime kabuki projections, was relaxing and chill, with free self-serve coffee and tea available 24/7, a bit rare in Japan. Didn’t have time to check out the remaining amenities, but the hotel onsen and dining room are most likely excellent. The hotel-supplied yukata, jacket & wooden clogs have you ready for the mystic onsen, pass to all 7 onsen is included.

I loved their onsen. Being cold-climate adjusted, even in May the weather was blisteringly hot and the cool plunge pool was a godsend. It was not an option at the three public onsens we visited (of a total of 6, at the time of our stay), so to do the nordic-style "circuit" of hot+cold+rest+repeat was much easier at home. Plus the other guests were lovely. I'd stay here again in a heartbeat. My only tiny gripe was we are such softies we needed to add an additional futon under our bed, but other than swallowing the shame, it was easy as there was mulitples in the closet. The carp in the pond were particularly charming, we liked to sleep with the window open and the sound of their playing was memorable and so special. This place was truly remarkable.

The service here was simply exceptional. From our spacious rooms with a view over the beautiful central zen garden to the lovely common rooms, it was clear that the spaces here are crafted with intention. The food was incredible and the service even better. My friend and I both had dietary requirements (vegetarian and pescatarian respectively) and these were accommodated no problem. Our meals were both delicious and aesthetically beautiful, the only sad part was that with the never-ending train of small dishes I could never finish my meals. All of the staff were fantastic and the shuttle service was a real additional bonus. Each staff member was kind, efficient and always down for a chat even (even if some of the jokes required a little help from google translate) and they even sent our passports into town via shuttle when we accidentally left them in the safe. Also, the onsen here were lovely, serene and very clean. We enjoyed the in-house onset more that those in town! Highly, highly recommend.

Although this hotel is situated a little outside of the main street, it was a cosy and warm hotel. The staff were extremely helpful, the in-house onsen was fantastic and the dinner and breakfast spread was absolutely incredible, you definitely won't leave hungry! The room was huge and the hotel itself had a cosy lounge to relax in and free drinks. They also offer a shuttle service (that starts after 4pm) and will drop you off or pick you up from the designated location. They also drop you off at the station once you check-out.